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Information Systems & Operations Management

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The ISOM area deals with the variety of approaches to structured and unstructured problem solving that have become critical to today's businesses and the hallmarks of modern consulting best-practices.  The area faculty ranks #4 internationally in terms of research productivity in elite outlsets such as the Journal of Operations Management, MIS Quarterly, Production and Operations Management, and Information Systems Research.  Per capita productivity in these outlets lead the business community in 2006-2010.  The ISOM curriculum reflects the strength of this knowledge base.  Here three central themes reflect attention to the role of information technology in the contemporary enterprise, management of operations (including project, supply chain and quality management) and decision analysis (including quantitative methods).  ISOM majors in the class of 2012 have been placed at such firms as Bain, McKinsey, PwC and Hitachi.  Concentrations in ISOM requires any four of the elective offerings described below.

 Videos relating to ISOM Electives

Will Rohde - BBA '07
Boston Consulting
 
Geoff Grant - BBA '11
Deloitte Consulting 
Testimonial from Geoff Grant: "The ISOM concentration helped me develop a strong analytical foundation for consulting work. Since starting at Deloitte consulting, I have relied on what I learned from courses such as Decision Analytics and Visualization, Making Effective Decisions, and Operations Strategy, to provide value both to my clients and project teams. From learning how to dissect a business and identifying ways to improve it to gaining an increasing level of comfort in Excel, ISOM provides critical learning opportunities to anyone interested in entering the business world."  
 Other Alumni Testimonials  -  Current Students

 

  
Left : Combining an academic trifecta that includes liberal arts, business foundations and functional expertise with applied experience, these four 13BBA students were attractive consulting hires (Bain, Kurt Salmon, Deloitte).  They shared their experiences during the ISOM consulting reception earlier this year.
 
   

Right : Professor Rosenzweig celebrates with five of her Operations Strategy (BUS 453) students at a reception following the induction ceremony for the 100 Senior Honorary Class of 2012.  (In photo from left to right:Ali Jooma, Imran Manji, Ryan Linkul, Professor Rosenzweig, William Hockey, Asad Abdulla).  For more information about The 100 Senior Honorary Award visit:  http://www.alumni.emory.edu/chapters-and-groups/100-senior-honorary.html

The ISOM curriculum is designed to inform a wide range of professions, perhaps most emblematically that of consulting (in which systems and process problems are regularly tackled).  To gain an appreciation of the dynamics of systems and processes, the ISOM curriculum offers a range of analytics courses.  The courses prepare students for dealing with large data sets, how to best apply statistical and computational methods in prediction, risk-assessment and strength/weakness detection, and the task of decision support application development to help automate and encapsulate intelligent approaches to problem solving.  Along with preparing students for analytical work, the ISOM curriculum offers courses that prepare students for best practices in management activity.  Critically these include how to effectively account for operational and IT capabilities in strategy development and deployment.  They also include how to account for idiosyncracies in individual and group psychology - issues that can either help or hinder strategic efforts.

 Courses

Video
Short Description
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350. Data and Decision Analytics (Fall/Spring)
Pre-Req. for the BBA program.  This course provides the necessary skills to generate, analyze, interpret, and present data - invaluable to your success in other classes and future employment.  By the end of the term students should be comfortable working with a computer-based statistics program.  Instructors: Jeff_Rummel@bus.emory.edu, Steve_Walton@bus.emory.edu
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351. Process and Systems Management (Fall/Spring)
This course provides a comprehensive introduction to running business operations regardless of industry. It takes a "systems" view of the activities in a firm, showing how policies applied at one level can critically limit or heighten the ability of other areas of the firm to function.  Instructors: Anandhi_Bharadwaj@bus.emory.edu, Nikolay_Osadchiy@bus.emory.edu
354. Consulting Simulation Analysis (Fall-Alternating)
Today consultants have access to much more extensive and detailed data than ever before.  In part this is the result of the last ten years of internal data collection activity of prospective clients.   Consultants are expected to know how to leverage that data in analysis.  In this class the foundations of business and social simulations will be discussed.  Analytical approaches to simulation analysis will be covered, along with the art of gleaning insights from simulation results.  Instructor: mike_prietula@bus.emory.edu
355. Appcology: New Commerce Infrastructure (Fall)
The course will explore issues associated with the emerging types of applications and services changing forms of software ecosystems and commerce interactions.  We will involve both design and development of real apps, gizmos, widgets.  The course will consider the opportunities for new patterns of communication between organizations and their mobile stakeholders. (Course site: http://www.emory.edu/BUSINESS/app/ ).  Instructor: Benn_Konsynski@bus.emory.edu
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358. Data Analytics and Visualization [Decision Tools & Vis.] (Spring)
In this course, students will learn to develop Excel-based analytical tools, informational frameworks and visual interfaces for improving resource-usage and process effectiveness in support of these issues. (Course site:  www.excel-blackbelt.com ). Instructor: Elliot_Bendoly@bus.emory.edu
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450G. Foundations of Digital Markets (G) (Spring) - BBA Global req.
This course lies at the intersection of global business, economics, and digital technology; how information technology (IT) powering global enterprises and markets is leading to business innovations as well as reshaping the way we live and work.  You will learn about fundamental principles surrounding IT (e.g., software architecture, internet and Web 2.0 technologies, social media) and explore how IT is transforming organizations, industries, and markets globally. 
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451. Making Effective Decisions (Spring)
This course explores the important lessons managers can learn about the behavioral issues underlying  problem solving, decision making, creativity, and risk that impact their reasoning methods and the rationality of their results.  Instructor: Mike_Prietula@bus.emory.edu 
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452. Health Care Operations and Tech Management (Spring)
The course focuses on the following five areas of health care operations management (1) designing health care delivery systems, (2) capacity planning and decision making under uncertainty, (3) measuring and monitoring quality, (4) process failure, learning and improvement, and (5) role of technology in improving health care delivery.  Instructor: Diwas_KC@bus.emory.edu
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453. Operations Strategy (Fall)
This course aims to assist students in formulating an operations strategy and in evaluating its impact on the bottom line.  The course considers a variety of possible ways in which to compete on operations, including low cost, high quality, flexibility or speed of customer response, and innovation.  In doing so, the course also examines the complexities associated with global operating systems, including the hidden costs of outsourcing and offshoring.  Instructor: Eve_Rosenzweig@bus.emory.edu
454. Advanced Data Science (Fall)
This course is an advanced analytics course focusing on data science and the development of data products. Data science is an emerging interdisciplinary field that draws from computer science, statistics, business, as well as other fields. All of the typical phases of data science projects will be discussed in the course: data acquisition, data cleaning, storage and retrieval, data analysis, and production product development. Students should expect to face unstructured problems that will produce significant frustration (all a part of functioning in this arena). The course is intended only for students in the top quartile in terms of quantitative and computer skills. Most of the work in this course will be team based and you will be expected to help each other.  Instructor: George Easton, geaston@emory.edu
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455. Busines Forecasting and Predictive Analytics (Spring)
This course expands on the basic statistical tools of BUS 350 in two major ways: [1] New methods of Modeling/Analyzing data and [2] Development of automated structures to support decisions tied to data.  This course is a very “hands on” working-with-data, either data sets provided or those you are specifically interested in. Many students have gone on to utilize the skills/tools from this class successfully in their first jobs or startups.  The instructor will present extensive examples from personal experience with forecasting and modeling for companies ranging from Fortune 100 to successful startups.   Through sharing of experience and discussion of many data sets and problems we gain years of experience in a few months. The course is structured to challenge the very good quantitative people while providing a path to success for the numerically challenged.  Instructor: Steve_Stuk@bus.emory.edu
457G. Econ & Psych of Political Violence and Terrorism (Spring)
What are the economics of extreme events?  How can social network analysis and social simulation be used to inform and anticipate such events?  How can risk be framed and policy developed to aid non-profit and for-profit organizations deal with these environments while ensuring public benefit and cultural acceptance?  These questions are at the heart of this course.
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458. Psychology of Technology (Fall-Alternating)
In this course, we will view the latest research in leading laboratories and talk with the researchers. We look at cases and examples, ranging from web pages and business applications, to games, agents, and robots. Instructor: Mike_Prietula@bus.emory.edu
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459. Process Analysis and Six Sigma (Fall)
This course builds upon Bus 351, treating process analysis in detail. Process analysis is a key component of Six Sigma programs. Six Sigma is an approach for performance improvement that was made famous by GE and is currently being implemented by thousands of companies. The analytical skills you learn in this course are important to many employers and can be foundational for a career in operational performance improvement.  Instructor: George_Easton@bus.emory.edu
550. Data and Decision Analysis
This course is about the key managerial question, “What should I do?” We break this question down further: “Given what I believe, what should I do?” and “Given what I observe, what should I believe?”
Decisions are a “fundamental particle” of management.  Instructor: George_Easton@bus.emory.edu
551 Processess and Systems Management
As technology becomes more integrated into business processes, managers and leaders alike must be able to understand and communicate the enabling potential of these tools across the supply chain. This course integrates the fundamental principles of information systems and operations management to cover the multiple activities comprising a firm's operating core and its supply chain.
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553G. Supply Chain Management (Spring) [Counts for Global Req.]
Approaches to supply chain management continue to change, as information technology and the nature of global markets evolve.
The design of this class is to provide students already familiar with topics taught in introductory coursework with an opportunity to explore this changing landscape.  
Instructor: jeff.rummel@emory.edu
554: Advanced Data Science
This course is an advanced analytics course focusing on data science and the development of data products. Data science is an emerging interdisciplinary field that draws from computer science, statistics, business, as well as other fields. All of the typical phases of data science projects will be discussed in the course: data acquisition, data cleaning, storage and retrieval, data analysis, and production product development. Students should expect to face unstructured problems that will produce significant frustration (all a part of functioning in this arena). The course is intended only for students in the top quartile in terms of quantitative and computer skills. Most of the work in this course will be team based and you will be expected to help each other.  Instructor: George Easton, geaston@emory.edu
555. Appcology: New Commerce Infrastructure (Fall)
The course will explore issues associated with the emerging types of applications and services changing forms of software ecosystems and commerce interactions.  We will involve both design and development of real apps, gizmos, widgets.  The course will consider the opportunities for new patterns of communication between organizations and their mobile stakeholders. (Course site: http://www.emory.edu/BUSINESS/app/ ).  Instructor: Benn_Konsynski@bus.emory.edu 

 

556. Analytics for e-Markets (Spring)

This course is for: 1. General manager in-charge of pricing/analytical strategies in high-tech industries (mobile networks, software, video games and music). 2. Marketing manager for any firm engaged in interactive/online advertising and social media.  3. Consultant in-charge of analytical strategies for electronic markets.  Instructor: ramnath_chellappa@bus.emory.edu

557. Management Science in Spreadsheets (Spring/ACE and Day)
This course covers the student with an array of management science modeling and solution tools, such as linear and non-linear optimization, integer programming, simulation and stochastic optimization. All work is performed in an electronic spreadsheet format.  Emphasis is on translating a verbal business problem description into a mathematical model, setting up and solving the model in Excel, and interpreting the results.  The particular problems of the course are focused on finance, operations and marketing.  Topics include asset allocation, arbitrage, short term cash flow planning, and balance sheet management, revenue management, supply chain management, and pricing among others. Instructor: Diwas_KC@bus.emory.edu
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558. Project Management and Collaboration [Counts for MP Req])
Projects arise in organizations in response to problems or opportunities, and typically they require team members from across the organization and sometimes across firms. 
This course is an introduction to the concepts and tools used in managing projects. Students will gain experience with some of the technologies that are used to support project planning and asynchronous collaboration.  Successful project management identifies the objectives, assembles the required resources and information, and manages the process of completing the project within the constraints of time and budgets.
In this course, projects will typically be drawn from new product/service development, technology implementation, and strategic process redesign. Students will participate in small teams to plan and implement a project with local organizations, as one of the Management Practice electives in the MBA curriculum.  Instructor: jeff.rummel@emory.edu
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650. Decision Modeling (Fall)
Prerequisite:  BUS 550
Advanced topics and tools for analysis of decision problems, focusing on modeling the real-world complications that are simplified away when introducing decision analysis. This means learning to extend decision analysis concepts and techniques to include attitudes about risk, multiple conflicting objectives, complex uncertainties (requiring Monte Carlo simulation), complex alternatives (requiring linear programming and other optimization techniques), and dynamic interactions. In addition, we must learn the subtleties of applying quantitative modeling techniques to managerial and strategic settings in organizations.  Instructor: Stephen.Stuk@emory.edu
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651. Strategic Decision Analysis (Spring)

Prerequisite: 550
Advanced topics and tools for analysis of decision problems, focusing on the complication of multiple decision makers.
The course starts with the fundamentals of game theory and develops conceptual frameworks and analytical tools for strategic thinking and action. Applications include models of competition and cooperation, strategic moves, negotiation, auctions & bidding, fair division, coalitions, voting and group decisions, and large systems of decision makers.
In addition, we revisit the underlying psychology of decision makers – in ourselves and in the others we interact with – and develop methods for overcoming natural weaknesses and “decision traps” in strategic interactions.
Instructor: patrick.noonan@emory.edu

652. Healthcare Operations & Technology Management (Spring)
The course focuses on the following five areas of health care operations management (1) designing health care delivery systems, (2) capacity planning and decision making under uncertainty, (3) measuring and monitoring quality, (4) process failure, learning and improvement, and (5) role of technology in improving health care delivery.  Instructor: Diwas_KC@bus.emory.edu
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653. Operations Strategy (Fall) Day and Evening
This course aims to assist students in formulating an operations strategy and in evaluating its impact on the bottom line.  The course considers a variety of possible ways in which to compete on operations, including low cost, high quality, flexibility or speed of customer response, and innovation.  In doing so, the course also examines the complexities associated with global operating systems, including the hidden costs of outsourcing and offshoring.  Instructor: Eve_Rosenzweig@bus.emory.edu
https://community.bus.emory.edu/dept/ISOM/Image/_t/654s_jpg.jpg
654. Making Effective Decisions (ACE)
While numerical models that support decisions can be critical to management, the nuances of human behavior cannot be ignored in the real-world. To be an effective leader, it is essential to understand the limits and constraints on reasoning in this tech-heavy, time-critical world. In this course you will get a toolbox of methods, mechanisms, and guidelines for you to bring to bear on your daily encounters with the complex, dynamical and uncertain world of business. Instructor: Mike_Prietula@bus.emory.edu
https://community.bus.emory.edu/dept/ISOM/Image/_t/655s_jpg.jpg
655. Business Forecasting and Predictive Analytics (Spring)

This course expands on the basic statistical tools of BUS 550 in two major ways: [1] New methods of Modeling/Analyzing data and [2] Development of automated structures to support decisions tied to data.  This course is a very “hands on” working-with-data, either data sets provided or those you are specifically interested in. Many students have gone on to utilize the skills/tools from this class successfully in their first jobs or startups.  The instructor will present extensive examples from personal experience with forecasting and modeling for companies ranging from Fortune 100 to successful startups.   Through sharing of experience and discussion of many data sets and problems we gain years of experience in a few months. The course is structured to challenge the very good quantitative people while providing a path to success for the numerically challenged.  Instructor: Steve_Stuk@bus.emory.edu

https://community.bus.emory.edu/dept/ISOM/Image/659s.jpg
656. Social Media and Virtual Communities (Fall)
This is a course for the students with a strong interest in new technologies and how they may be used to create new business opportunities, particularly new social networking media. Topics covered will include social networking and how the business world leverages them, virtual worlds and technologies, skills in designing and implementing social media for business value using sharepoint and iTunes U (hands on projects). (Course site: http://dominict.net/BUS659 ).  Instructor: TBD
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657. Data Analytics and Visualization (Fall)
A course on automated Decision Support tool development in Excel and associated platforms.  In this course, students will learn to develop analytical tools, informational frameworks and visual interfaces for improving resource-usage and process effectiveness. We will deal with application integration, multiple approaches to analytical methods and design issue for leveraging simulation and simulation optimization.  (Course site: www.excel-blackbelt.com). Instructor: Elliot_Bendoly@bus.emory.edu
658G. Econ & Psych of Political Violence and Terrorism (Spring)
 What are the economics of extreme events?  How can social network analysis and social simulation be used to inform and anticipate such events?  How can risk be framed and policy developed to aid non-profit and for-profit organizations deal with these environments while ensuring public benefit and cultural acceptance?  These questions are at the heart of this course. 
https://community.bus.emory.edu/dept/ISOM/Image/_t/659bs_jpg.jpg
659. Process Analysis and Six Sigma (Fall)
Students who take this course will learn how Six Sigma fits into a integrated strategic approach to process management, how Six Sigma tools can be applied to improve both service and manufacturing operations, and how to manage Six Sigma projects in organizations. The course includes an industry-based Six Sigma project, and reflects the educational requirements for Green Belt certification.  Instructor : George_Easton@bus.emory.edu
 
 

 Image Web Part

Spring 2014 Predictive Analytics Throwdown

 Spring 2013 Consulting Reception

Spring 2013 Consulting Reception

 Spring 2012 Consulting Reception

Spring 2012 Consulting Reception
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Microsoft Academic Alliance Program
Goizueta Consulting Club (GCC)
Operation Management Blog
Operations Management in Practice (LinkedIn)
Excel Blackbelts (LinkedIn)
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Behavioral Research Lab
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ISOM Consulting Reception 2013 (Photos)
Room Reservations
Data Analytics Club

 C-SPEC Guideline: BBA Consulting and Analyst Careers

 MBA Career-Centered Curriculum Guide

 Additional Resources

Notes
Business library information resources
Lee Pasackow is the ISOM liaison . 
Alpha Kappa Psi (Business Fraternity)
Main Emory Site
Research Resources
Compustat, CRSP, etc.
E&Y Performance Journal
Consulting outlet
Experimental Brown-bag
Coordinated by K. Kadous
ePortfolio PPT
Introduction to ePortfolios
ePortfolio User Guide
Instructions on Development
Emory Travel (Internal)
Hotel/Air Booking for Faculty/Staff
GBS Faculty Policies
Intranet - requires login
University Bylaws
Internet availability
Faculty Handbook
Part B - "Grey Book"
Faculty Portal
Links to Processes, Procedures, etc.
Faculty Discussion
2013-initiated Discussion forum

 ISOM Hightower Event

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